From Reinvention 101, Bold Ideas on Reinventing Yourself:
Your staff are the people who you depend on for ideas and productivity. If they feel you won’t go to bat for them, they will not go to bat for you. Nothing is more frustrating than a boss or manager who won’t step up and support their employees.
Empower them to make decisions in your absence. Then fight for them when they do. Help them feel safe and secure. Be their champion when the chips are down.
Reinvent the way you talk and deal with your staff when they aren’t there to defend themselves. They will be loyal to you forever!
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