“THANK YOU for Taking Me Off Hold…”

“Thank you for taking me off hold.   I have wasted the last 15 minutes of my busy schedule listening to your Muzak, redundant advertisements and most importantly being told, ‘Your call is very important to us.’

I have gone on with my life, but will be back momentarily.  My business is so important to me that I am talking with your competitor right now,

…who was smart enough and hired people to take my call.

I will only be a few moments.  Please understand that your taking me off hold is very important to me and I will get back to you as soon as it becomes more important to me.

I will be with you shortly…

or maybe not!”

Meanwhile, it’s time to Reinvent Your Service.

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1 Response to ““THANK YOU for Taking Me Off Hold…””


  1. 1 Kelly Rahn March 3, 2011 at 11:17 am

    Excellent!!! The human receptionist as I chose to be for 11 years at this major corporation thanks you! I am listening…
    Kelly


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