Rewarding Your “All Stars”

Airlines do this all the time. So do hotels, rental car companies and many in the travel industry. Be a top customer and we will give you perks. The more you buy or do business with us, the more perks you will receive. Produce seldom and pay what everyone else pays, sit where everyone else sits, stay in rooms like everyone else.

If you reward people for producing more – whether employees who are more productive, or customers who bring in more business – they should get something tangible that everyone else doesn’t receive.

And WHAT you reward with should be different! Lebron James left the Cleveland Cavaliers basketball team for… not money, the prestige of playing for a team that had a better chance of producing a World Championship ring – and a team that would give him more authority. He actually didn’t take the highest pay offer. He took the opportunity of playing for a team with other basketball stars on it.

Why do you think some baseball teams never can get top players to come or perform great when they do a

Yes, the headlines always want you to think about the money, but if only the rich teams got the top players, St. Louis and Milwaukee would rank at the bottom constantly below teams that had more money.

They don’t, though.

What can we take away from this lesson in rewards and All Star performers?  If a bench-warmer complains, challenge them to produce at a higher level and offer the perks they want to do that for you.  Baseball managers do this all the time.  The consistently good players get in the game more and get taken out less often. “You want to play more, then raise your average at the plate or in the field.”
Conversely, stop treating the All Stars like bench-warmers. Do you think Albert Pujols has to be told when to show up to practice? Do you think Reggie Jackson had to be forced to spend time in the batting cage?  No.

A good manager knows how to see who on his/her team can produce and at what level.

Jim Mathis is an international speaking professional, executive coach and Best Selling author of Reinvention Made Easy: Change Your Strategy, Change Your Results.  You may subscribe to his free monthly newsletter by sending a message to:  subscribe@jimmathis.com.

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2 Responses to “Rewarding Your “All Stars””


  1. 1 Joseph March 19, 2012 at 9:23 am

    Why do you think some baseball teams never can get top players to come or perform great when they do a….


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