Your people are on your side. If you show that you have their back they will fight for you in return.
I was at a national conference talking with some employees at a trade show. One asked how she could get me to come in and teach a teamwork and support workshop to their company. I asked could I call her and talk to the right person. “Call me, but let me talk to him. My boss is the major hindrance to our company’s growth. He wants teamwork, but he promotes territorialsim by his actions and policies.” She really wants to make him look good but he seems to be fighting any transparency and lacks trust in she and her associates.
Why? Often the people who want us to succeed are frustrated by a lack of permission to do what they do best. They just aren’t trusted by you. They want success but their hands are tied.
Your employees want you to succeed because your success is the key to their success. Why wouldn’t you want to listen to their feedback and comments, if they are for your own benefit?
You don’t have to prove you are smart or more business savvy to them. In fact, if you feel you do, you are in more trouble than you thought.
They will have your back if you have theirs!